Select a product to preview
Say hello
Craving a little heat?
Whether you have a question, a comment, or just want to share some love, get in touch with us through the form here.
To stock Thousand Apologies contact us here
Get social with us Instagram | Facebook
Store Locator and Bottle Returns
We update our list often, so check back for the latest additions. Hoping to be stocked at a store near you? Let us know here.
Return your bottles to our designated locations for a 15% discount on your next order, or send them back by post to get a free bottle with your next purchase.
Frequently Asked Questions
Check out our FAQs—they won’t give you the meaning of life, but they should answer your questions and keep our phone lines free for the really important stuff. If you don’t find what you’re looking for, shoot us an email during business hours at hey@thousandapologies.com, and one of our delightfully lazy team members will get back to you.
The Sauces
Yes, all our sauces are 100% gluten-free! However, we do operate in a kitchen where gluten is handled, so if you're coeliac, please exercise caution.
We challenge you to get creative. We sauce tacos, burgers, parmas, sandwiches, pies, and wraps. We even use it to marinate, cook, and spike dressings, check out our Instagram page for inspiration.
All our hot sauces 100% vegan
Sorry, we are not Kosher-certified.
Our sauces are made right here in Melbourne, crafted in small batches to minimise waste and ensure the freshest, highest-quality hot sauce possible.
All our sauces are crafted with 100% Australian ingredients. We're expanding our range soon and will be introducing a few international ingredients, like Japanese Tamari and Canadian Maple Syrup, which simply can’t be sourced locally.
Whenever possible, we always prioritise locally sourced Australian ingredients first.
If you’re not big on spice, don’t worry. Our mild Finger Lime x Jalapeno is all about flavour, rather than heat. It's perfect for adding a little something without hurting you.
Our sauces have a shelf life of about one year, but once opened, we recommend consuming them within three weeks. That said, we doubt they’ll last that long once you crack one open.
Delivery & Shipping
Orders are dispatched within 1-2 business days.
Once dispatched:
Metro delivery is within 3-5 business days.
Regional delivery is within 7-10 business days.
Remote delivery is within 14-20 business days.
We use Sendle because they offer a 100% carbon-neutral service. Occasionally, this might lead to slight delays in deliveries, but you’ll receive an estimated delivery time when you place your order. Please allow for potential delays due to postal congestion during busy periods, which are unfortunately out of our control.
We charge a flat $7 for all deliveries. For all orders over $50 the shipping is on us.
Yes, we offer local pick up for Melbourne residents. Just select the local pick up option at checkout, and you can pick up your order from our Melbourne location
We package our products using recyclable or compostable materials, with plenty of padding to ensure they arrive safely and intact during transit.
We carefully hand-pack each order ourselves and double-check everything to avoid any issues. If your goods have been damaged, we're truly sorry.
Please email us at hey@thousandapologies.com with your order number and photos. We will be happy to sort things out for you.
Infrequently Asked Questions
The Desert Lime x Carolina will do the job (for some), pain is all in the mind, in-the-mind
Get a haircut, Marie Kondo your entire house, watch Under the Tuscan Sun and buy some sauce, it'll cost you less and bring you more joy — promise.
Because not all hot sauce is about burning things, killing or seeing people in hell. Some hot sauce just taste nice.
The ability to ignore the inappropriate step mum who pinches all the boys (step sons) bums every Christmas, remembering all the biggest olympic ballooning moments and adding hot sauce to a boring meal without anyone noticing
Google Analytics and CCTV suggest you're in a wormhole, and this little diversion (by the look on your face) is a welcome one. For god's sake, put a band-aid over your laptop cam.
